Refund Policy

The short version

• Jibat is free to use, and every new install gets 30 days of Pro with no card and no charge.
• Pro is sold only through the App Store and Google Play, so they handle payments and refunds.
• Cancel any time in your store account; you keep Pro until the end of the period you paid for.

1. Free trial

The Pro trial doesn't ask for payment details and never turns into a paid subscription on its own. When it ends, Jibat moves to the free version unless you choose to subscribe.

2. Subscriptions

Pro costs $3.99 a month or $29.99 a year in the US (the store shows your local price). It renews automatically at the end of each period until you cancel.

3. How to cancel

In Jibat: Settings › Subscription › Manage or cancel subscription opens your store's subscription page. Or go there yourself:

• iPhone: Settings › your name › Subscriptions › Jibat › Cancel Subscription.
• Android: Google Play › your profile picture › Payments & subscriptions › Subscriptions › Jibat › Cancel subscription.

Deleting the app doesn't cancel a subscription. After cancelling, Pro stays on until the end of the current period, then Jibat moves to the free version with all your data kept.

4. How to ask for a refund

Because Apple and Google take the payment, only they can issue refunds, under their own policies.

• App Store: go to reportaproblem.apple.com, sign in, choose "Request a refund" and pick the Jibat purchase.
• Google Play: Google Play refunds are usually available within 48 hours of purchase from your Play order history; after that, you can ask us and we'll request it from Google where their policy allows.

If something went wrong (you were charged after cancelling, charged twice, or Pro didn't unlock), write to hello@quadlum.com with the store receipt. We'll help, and where the store lets developers issue refunds we will do so for genuine billing errors. [Adjust to your own refund stance.]

5. Your legal rights

Nothing in this policy limits your rights under consumer law. In the EU and UK, for example, you may have a right to cancel a digital purchase within 14 days, which the stores handle for their purchases.

6. Price changes

If the price of Pro changes, existing subscribers are told by the store before it applies, and can cancel before the next renewal.

7. Contact

Billing questions: hello@quadlum.com.